AI Automation & AI Services Consulting

We build the systems your business runs on — not the other way around.

Legacy AI Services audits how your operation actually works, then designs and installs the automation, AI agents, and custom AI systems that remove the manual work standing between you and scale.

Workflows automated
120+
Workflows automated
Avg. saved per employee / week
18 hrs
Avg. saved per employee / week
Median time to first system live
6 wks
Median time to first system live
What we do

Six disciplines. One operating system for your business.

From workflow automation to custom AI applications — every engagement draws from the same toolkit, combined differently depending on where your operation is losing time.

01

Workflow Automation

We map your highest-friction manual processes — intake, ops, reporting, follow-up — and rebuild them as automated pipelines that run without supervision.

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02

AI Agents & Assistants

Purpose-built AI agents for support, sales ops, and internal knowledge work — trained on your data, deployed inside the tools your team already uses.

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03

Systems Integration

Your CRM, ERP, and internal tools connected into one coherent data layer, so information moves between systems without a human copying it there.

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04

Custom AI Solutions

Generative AI features, internal copilots, and applied AI tooling built for your specific product or operation — not off-the-shelf software forced to fit.

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05

Process Consulting & Audits

A structured operations audit that identifies exactly where automation and AI pay for themselves, ranked by hours saved and time to implement.

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06

AI Enablement & Training

Hands-on training so your team can operate, extend, and trust the systems we build long after the engagement ends.

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The method

A fixed sequence, not a guessing game.

01Week 1

Audit

We shadow your operation — the tools, the handoffs, the manual steps nobody wrote down. You get a ranked map of automation opportunities.

02Weeks 2–3

Architect

We design the system: what gets automated, what an AI agent handles, what data has to move where. You approve the blueprint before we build.

03Weeks 4–5

Automate

We build and connect the workflows, agents, and integrations inside your existing stack, testing against real cases before go-live.

04Ongoing

Optimize

We monitor performance, tune the systems, and hand you a runbook — plus a direct line for what to automate next.

What it looks like

Representative outcomes from recent builds.

Professional Services

Client intake, from 3 days to 40 minutes

BeforeManual form review, email chasing, spreadsheet tracking
AfterAutomated intake pipeline with AI-drafted follow-ups
92%
faster intake cycle
Logistics & Fulfillment

Order exceptions handled without a human touch

BeforeOps team manually resolving flagged orders
AfterAI agent triages, resolves, or escalates in real time
31 hrs
saved per week
Financial Consulting

Reporting that used to take a full week

BeforeAnalysts assembling client reports by hand
AfterAutomated data pull, formatting, and draft generation
4.5x
reporting throughput

Figures are representative of typical engagement outcomes and vary by scope.

Portrait of Dave Johnson, founder of Legacy AI Services

Dave Johnson

Founder, Legacy AI Services

Who's behind the work

Built by someone who has run the operations, not just consulted on them.

Dave Johnson founded Legacy AI Services on a simple premise: most businesses don't need more software, they need the software they already have to talk to each other, and an AI layer that handles the work a person is currently doing by hand. Whether that means a single automated workflow or a custom AI system built into your product, every engagement is led hands-on, from the first audit to the system running in production.

  • Founder & Principal Consultant
  • Systems design for operations teams
  • Hands-on build, not just strategy decks
Common questions

What clients ask before we start.

Don't see your question here? Ask it directly on a discovery call — no obligation.

Start here

Tell us what's eating your team's time.

A 30-minute discovery call is enough for us to tell you whether automation makes sense for your operation — and roughly what it would take. No obligation, no generic sales deck.

Responses go directly to Dave Johnson, founder.